ACAP – Frequently Asked Questions

If you are a prospective student and your question isn’t answered below, please contact our course advisors at info.acap@navitas.com or 1800 061 199 and they will be happy to advise.


Applying and enrolling

How do I apply?

Simply complete the online application form and a course advisor will be in touch within 48 hours to finalise your application. For assistance, contact our course advisors on info.acap@navitas.com or 1800 061 199.

Click here for more information regarding the application process and documentation.
Click here for the international student application form.

When should I apply?

We recommend you submit your application well before the beginning of trimester to avoid missing out. Applications generally close one week into the start of trimester but will only be accepted if places are still available.

Click here to apply, or for assistance, contact our course advisors on info.acap@navitas.com or 1800 061 199.

When can I start?

You can start your course at the beginning of any of our three trimesters in February, June and September each year. For selected courses, modules and units, we also offer Summer School.

Click here to view our current academic calendar or click here to view the current ACAP timetable.

I didn't finish year 12, can I still apply?

Students that have not completed year 12 are eligible to apply and alternative entry criteria may apply.

  • VET Diplomas  - you can apply without completing year 12 by providing documentation relating to other academic studies at a Certificate IV or higher level or undertaking a VET Entry Assessment that is made up of multiple choice questions.
  • Bachelor Degrees - you can apply without completing year 12 if you have completed a Certificate IV or higher qualification or are aged 21 years or over.  In some cases, there may be alternative pathways for applicants aged between 18 and 21.
  • Postgraduate courses have more varied and complex entry criteria. In all cases, students may still be required to meet additional course specific entry requirements prior to being accepted.

To discuss which path is best for you, contact our course advisors at info.acap@navitas.com or call 1800 061 199. 

I completed my Bachelor Degree twenty years ago, can I still apply?

For most courses the date of your Bachelor completion date is not relevant to your application but there are exceptions. Psychology qualifications including Honours, Graduate Diplomas and Masters require students to have completed an Australian Psychology Accreditation Council accredited 3-year psychology sequence within the last ten years. 

What level of maths do I need to have studied in order to do the Bachelor of Psychological Science?

The Bachelor of Psychological Science does not have any maths prerequisites. However, we recommend that those considering studying psychology have successfully completed year 11 and 12 maths. Maths, specifically statistics, makes up a significant part of the course, so an understanding of basic maths is recommended. 

What is Recognition of Prior Learning (RPL) or advanced standing?

You may be eligible to have your past studies and/or relevant work experience count as credit towards your ACAP qualification. This credit is also known as Advanced Standing or Recognition of Prior Learning (RPL) and means that you could be exempt from some of the units listed in the relevant course sequence guide and be able to complete the qualification in a shorter period of time. You must be an enrolled student with ACAP before you can apply for credit.

Click here for more information about articulation, credit transfer, and recognition of prior learning. To discuss with one of our course advisors, email info.acap@navitas.com or call 1800 061 199.

How do I apply for RPL?

You can apply for advanced standing in a course through either credit transfer for formal learning experience, or Recognition of Prior Learning (RPL) for informal and non-formal learning.

You may be required to undertake a self-assessment, prepare a portfolio of evidence including application letter, copies of transcripts/certificates along with other supporting documentation. The completed application is then assessed by ACAP.  You must be an enrolled student with ACAP before you can apply for credit.

Click here for more information about articulation, credit transfer, and recognition of prior learning. To discuss with one of our course advisors, email info.acap@navitas.com or call 1800 061 199.

What do I get credit for if I complete an ACAP Diploma and then enrol into an ACAP Bachelor Degree?

If you complete an ACAP Diploma you will be eligible for credit towards any ACAP Bachelor Degree. The maximum amount of credit is 8 units and will depend on which Diploma you have completed and which Bachelor Degree you would like to study.

To discuss with one of our course advisors, email info.acap@navitas.com or call 1800 061 199.

Courses and studying

What are the differences between counselling and psychology?

There are significant differences between psychology and counselling including different knowledge bases, different skills, different length of study, and different career outcomes.

Psychology is the science of human behaviour with an emphasis on research, statistical analysis and maths. It focusses on how people think, feel and behave at an individual, group, organisational and community level. From an academic perspective, Psychology involves a 6-year sequence of study to become an accredited psychologist in Australia.

Counselling is an applied discipline focussing on person-to person relationships and requiring knowledge about human behaviour and ethical and professional standards, as well as advanced interpersonal skills and relating capacities. It aims to help clients overcome everyday challenges in their lives, for example relationship problems, behavioural problems, emotional difficulties that can be a result of grief, loss, addiction, stress, and/or relationships.

To discuss which path is right for you with one of our course advisors, email info.acap@navitas.com or call 1800 061 199.

What are the differences between social work, youth work and case management?

Social work, youth work and case management are three distinct disciplines, however they do share a common thread; all three are client-centred practices focused on ‘empowering’ clients and of working with them within their communities. However, there are some differences between them.   

Social work is a professional, practical and academic discipline underpinned by principles of human rights, collective responsibility and social justice. Social workers assess the needs of individuals, families and groups, assisting and empowering them to develop and use the skills needed to resolve social and other problems, and to foster human wellbeing.

Youth Work is a practice that puts young people, and their interests, first. Youth Workers focus on the needs of their clients within the broader context of their family and their community. Youth Work is about empowering young people through relationship-building, as well as supporting and advocating for them.

Case Management is a client-centred practice that focuses on identifying the needs of the client and designing and implementing strategies to meet those needs. This is underpinned by comprehensive assessment, client-centred action plans and individualised service delivery, with the case manager as the client’s single point of contact, ensuring that they are involved in all aspects of the planning and service arrangement.

To discuss which path is right for you with one of our course advisors, email info.acap@navitas.com or call 1800 061 199.

How do I know whether a speciality in counselling or coaching is right for me?

It’s a good idea to consider your desired career outcomes to ensure you select the best suited course.

Both the Bachelor of Counselling and the Bachelor of Counselling (Coaching) are Counselling degrees and have PACFA accreditation. Graduates from either course may practice as a counsellor.

  • Counselling focuses on a client’s thinking process, behavioural problems and or emotional difficulties that can be a result of grief, loss, addiction, stress and or relationships. Qualified counsellors are employed across the sectors of Health Care and Social Assistance, Education and Training, Public Administration and Safety and Administrative Support Services.
  • Coaching focuses on guiding clients towards specific life goals that may include; lifestyle, professional and or relationship with a strong focus on positive psychology.  A qualified counsellor with a coaching major will be equipped to work in areas such as health coaching, life coaching, training and development and supervisory roles.

To discuss which path is right for you with one of our course advisors, email info.acap@navitas.com or call 1800 061 199.

What are the differences between VET and Undergraduate, a Diploma and a Bachelor? How do I know which one I should do?

VET stands for Vocational Education and Training and refers to courses that are at a Certificate, Diploma and Advanced Diploma level. Undergraduate refers to an Undergraduate Degree which is the first level of qualification obtained at a University.

Enrolling in a VET Diploma or Undergraduate Degree will depend on a number of factors including your desired career outcome and educational history. Diploma courses are entry level qualifications that provide students with the foundational knowledge through course work and experiential learning. Undergraduate Degrees provide a deeper understanding of the theoretical concepts and practical application.

Students that commence Diploma level qualifications at ACAP will have the opportunity to pathway into any of ACAP’s Undergraduate Degrees and receive advanced standing for their prior studies. 

To discuss which path is right for you with one of our course advisors, email info.acap@navitas.com or call 1800 061 199.

Do you offer social work courses?

We offer the full range of social work courses for those wishing to enter the profession for the first time to practitioners wishing to upskill.

  • Bachelor of Social Work: For those wishing to become a qualified social worker prepared for a range of entry level positions within social work or human services.
  • Master of Social Work (Qualifying): For current human and community service and allied health workers who want to update their professional experience with knowledge and skills for the social work discipline.
  • Master of Social Work: For social work practitioners who want to advance their career by increasing their knowledge and skills in advanced practice, supervision and leadership, or practitioners re-entering the workforce and wanting to update their professional practice.

To discuss which path is right for you with one of our course advisors, email info.acap@navitas.com or call 1800 061 199.

Do you offer case management and youth work courses?

We offer two VET Diplomas in case management and youth work; the Diploma of Community Services (Case Management) CHC52008* and the Diploma of Youth Work CHC50413.

  • Diploma of Community Services (Case Management) CHC52008*: prepares students to work in case management and client support roles in the community services sector. Students learn to facilitate case management, assess and analyse client needs, communicate effectively with clients and staff, and support client self-management.
  • Diploma of Youth Work CHC50413: for those wishing to undertake work in agencies and/or work on programs for young people. This study includes different types of youth work including case work, community development and program development.

To discuss which course is right for you with one of our course advisors, email info.acap@navitas.com or call 1800 061 199.

*Superseded. Updated in line with national industry standards.

What is blended delivery?

Some ACAP courses are available in ‘Blended Delivery’ mode. Blended Delivery refers to a unit/module where interaction and learning occurs through a combination of online and face-to-face contexts.

Students in blended delivery units are required to undertake activities, assessment, and self-study through the online class space as well as attend on-campus class sessions, which are programmed at relevant times throughout the trimester. Some blended delivery units may require students to attend a day workshop once per month or a class session a few times in the trimester. Dates for on-campus components are available in advance so students can plan their commitments around attendance requirements.

How does online delivery work?

If you study one or more units by online delivery, you will be allocated into a class with a dedicated teacher, the same as if you were studying face-to-face. However, instead of attending a class at a set time each week, you will have access to an online class space where you will access your course materials and readings, undertake activities and interact with your teacher and fellow students. You will also submit all assessments and receive grades and feedback via this online class space.

Please note that international students studying in Australia on a student visa are able to take a maximum of 25 per cent of their total course by online delivery and must be enrolled full-time in at least one on-campus unit in each standard study trimester.

Can I combine different study modes?

Subject to availability, you can select different modes of study for different modules or units in a given trimester and you can change the mode of study you select when you enrol each trimester. You can study in a mix of modes, for example, one module or unit on-campus and one module or unit by online delivery each trimester.

However, you cannot switch between modes in a given unit or module once your enrolment is complete. For example, you cannot switch between online and on-campus study for a unit or module halfway through the trimester.

Will I be able to work full time while studying?

Many students do work full time while studying. ACAP offers flexible study options for students where courses are offered on-campus, online and via blended delivery. You can undertake classes in the morning, afternoon and evening giving you the opportunity to structure study around work and family commitments. You can discuss your work and family commitments with a course advisor at the time of enrolment as timetables vary each term.  Keep in mind that international students are able to take a maximum of 25 per cent of your total course by online delivery and must be enrolled full-time in at least one on-campus unit in each standard study trimester.

To discuss with one of our course advisors, email info.acap@navitas.com or call 1800 061 199.

How many hours of class do I need to attend per week?

The number of hours you spend on campus will depend on the course you’re enrolled in, the full-time or part-time study load, and/or the mode of delivery for each subject. Subjects that are undertaken on-campus need to be attended once a week for 3 hours over the duration of the term, while a full-time study load can vary from 3-4 subjects.  For example, a student undertaking a Diploma of Counselling CHC51712 or a Bachelor of Counselling full-time on-campus can expect to attend a total of 9 hours per week.

Students undertaking the Bachelor of Psychological Science full-time on-campus can expect to attend a minimum of 10 hours per week as some subjects require students to also attend a 1 hour tutorial.

Some subjects can be undertaken online and or via blended delivery. If this mode of study is undertaken the total time on-campus can be further reduced.  

Click here for information on individual courses.

Is campus attendance compulsory for online and blended delivery students?

Campus attendance is compulsory for online and blended delivery students for some courses. If you are undertaking all or part of your course by online delivery, you may be required to attend relevant workshops at an ACAP campus, or complete exams in person.

Click here for information on individual courses. To discuss with one of our course advisors, email info.acap@navitas.com or call 1800 061 199.

What is a student placement?

Student placements are unpaid work placements in organisations related to your study. Placements allow you to practise your skills in a work environment, meet professionals working in the industry, build your professional network, gain valuable experience, and potentially meet referees to add to your resume before you graduate. These placements are arranged by students with support from ACAP and must be completed in order to graduate.

Student placements form part of the following courses:

  • Diploma of Youth Work CHC40513
  • Bachelor of Counselling
  • Bachelor of Counselling (Coaching)
  • Bachelor of Applied Social Science
  • Bachelor of Social Work (placements for Bachelor of Social Work students are arranged by ACAP)
  • Graduate Diploma of Counselling
  • Graduate Diploma of Professional Psychology
  • Master of Counselling and Psychotherapy
  • Master of Psychology (Clinical)
  • Master of Social Work (Qualifying) (placements for Master of Social Work (Qualifying) students are arranged by ACAP)

Fees and payment

How do I pay for my course?

ACAP students can access government loans such as FEE-HELP and VET FEE-HELP to assist with the cost of studying. You can complete an online  FEE-HELP application form or VET FEE-HELP application form as part of ACAP’s online application process. It is recommended you read the FEE-HELP information booklet or the VET FEE-HELP information booklet.  

Fees must be paid prior to the start of each trimester.

Click here for additional information regarding fees. For assistance from our course advisors email info.acap@navitas.com or call 1800 061 199.

What are FEE-HELP and VET Student Loans?

FEE-HELP is a government loan available to eligible students enrolled in one of ACAP's Higher Education courses to help pay part or all of their tuition fees. 

VET Student Loans is a government loan available to eligible students enrolled in one of ACAP's VET courses to help pay part of their tuition fees. 

Click here for additional information regarding fees. For assistance from our course advisors email info.acap@navitas.com or call 1800 061 199.

Career outcomes

What jobs can I get if I complete the Bachelor of Psychological Science and not the Honours?

There are many career opportunities including in community, criminal justice, mental health, disability, employment, government, health, human resources, immigration, non-government and corporate settings welfare, recruitment, social and market research, training, youth services. Note that this degree does not qualify you to be a psychologist or a counsellor. 

What does being a counsellor involve?

A counsellor builds rapport and trust with a client and creates a safe environment where emotional challenges can be expressed freely and in strict confidence.  A counsellor listens carefully to clients in a non-judgemental way using open-ended, encouraging and challenging questions. The aim is to facilitate positive changes in attitude and/or behaviour and to enable the client to make their own decisions.

Can I be a counsellor after completing the Diploma of Counselling CHC51015?

The Diploma is a first step towards becoming a counsellor.  A Bachelor Degree is the minimum level of qualification to become a qualified counsellor.  The Diploma of Counselling CHC51015 prepares students to work in community centres, family support services, government agencies, outreach services and women's health centres and residential services in a support capacity.

Can I be a counsellor after completing the Bachelor of Counselling?

If you have completed a Bachelor of Counselling or Bachelor of Counselling (Coaching) you will be qualified as a counsellor.  Work experience and hours are necessary to apply for accreditation as a Clinical Counsellor within PACFA and member associations.

What job opportunities are there in the current job market?

Job opportunities will depend on your chosen course of study and the industry you intend to work in. ACAP’s job board has details on current opportunities and detailed information on different sectors is available on the Government’s Job Outlook website.

ACAP qualifications are designed to prepare you for the workforce with a strong practical focus, student placements to help you build industry skills and contacts, and teachers who are practitioners. Our alumni are employed in a wide range of jobs and industries. Note that a qualification is not a guarantee of a job and networking and proactive job search is required.  ACAP offers a program of professional development events exclusively for ACAP alumni.

What salary will I get when I graduate?

This will depend on your work experience, qualifications, and the position and level of the job. You can find more detailed information on salaries on the Government’s Job Outlook website.

International students

Does ACAP offer courses for international students?

ACAP offers a number of courses to international students, and is registered on the Australian Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS). You can study towards an undergraduate or postgraduate qualification in counselling, psychology, social science, social work or coaching.

Click here for a complete list of ACAP courses available to international students.

Are my overseas qualifications recognised?

This will depend on what your qualifications are and where they were completed. You can find out by contacting our International Admissions office via NPI.International@navitas.com

Where can I study?

As an international student, you can study at ACAP campuses in Sydney, Melbourne or Brisbane although the available courses at each campus may vary.  Online study is available to all ACAP students however, as an international student studying in Australia on a student visa, you are able to take a maximum of 25 per cent of your total course by online delivery and must be enrolled full-time in at least one on-campus unit in each standard study trimester. 

If I have poor results in one IELTS band, am I likely to get a place?

IELTS requirements vary from course to course within ACAP. No ACAP course has a minimum IELTS Academic score of less than 6, overall or in a subtest. If your results are lower than this or are out of date, we can arrange the relevant training and tests with our English language college Navitas English.

About ACAP

Are ACAP’s courses recognised nationally and internationally?

All courses delivered by ACAP that lead to a vocational education and training (VET) or higher education award issued by ACAP are recognised in the Australian Qualifications Framework (AQF). AQF qualifications are recognised all around Australia and by other countries. Click here for more information.

ACAP seeks accreditation of its programs with relevant professional bodies for quality assurance purposes and to ensure our courses meet the relevant educational and training standards that allow graduates to seek recognition and to practise as a professional.

Our psychology degrees have conditional accreditation by the Australian Psychology Accreditation Council (APAC) and our counselling degrees are accredited by the Psychotherapy and Counselling Federation of Australia (PACFA).

Our Master of Social Work (Qualifying) course has been provisionally accredited by the Australian Association of Social Workers (AASW).

How is ACAP different from a university?

ACAP offers the benefits of university with accredited qualifications but with the added benefits of small classes and a practical approach. Our unique combination of theory and practical work – including student placements – provides an opportunity to excel in your chosen field.

ACAP creates a distinctive educational experience based on hands-on experience with a strong grounding in theory. Our small classes, group discussions, simulations and role-play activities allow you to really get to know your fellow students and teaching staff in an intimate, personalised learning environment where the exchange of experience and ideas can flourish. 

Our courses are designed to prepare you for the workplace with a focus on practical and experiential learning. Our academics are not just experienced teachers; they are also industry practitioners and share a commitment to practical learning.