International Students Conditions of Enrolment

1. Your Letter of Offer (agreement) will list the fees you should pay i.e tuition fees, Overseas Student Health Cover and any other general charges levied by ACAP. All required fees must be paid in advance for each trimester.
2. Review the tuition fee per unit/subject for each course. Fees are reviewed annually, any changes to the schedule of fees will be updated on the website.. As a student of ACAP, please understand that you are liable for any changes to ACAP’s fees.
3. Fees are correct at the time of printing. ACAP reserves the right to vary its fees at any time.
4. Should it be necessary for you to repeat a unit/subject, the full unit/subject fee is payable.
5. Course fees only cover the cost of your tuition.

If a student withdraws after the census date and requests a refund due to special circumstances, the request must be made in writing using the Application for Special Circumstances form available here.

The Application for Special Circumstances should be forwarded to the Campus Administration and should include all supporting documents as requested by Campus Administration. Where refunds are granted, students can request a statement showing how the refund amount was calculated. All refunds, if approved, will be transferred to the student within 4 weeks of receipt of the written request or can be kept as credit towards future enrolment.

In the event of the Department of Home Affairs refusing a student visa, all tuition fees received by the College are refunded in full. This excludes any enrolment or other administrative fees paid at enrolment. Any prepaid Overseas Student Health Cover may be fully or partially refunded.

If the student visa grant is delayed, the student can defer course commencement to the following intake, and 100% of tuition fees received will be transferred towards that enrolment. If a student defers a program prior to the 30th day before commencement, the full amount paid will be held for a maximum period of one year and credited towards the student’s future re-enrolment within that period. Unfortunately we are not able to issue a refund. This form can be obtained by emailing [email protected].

If you have paid fees to ACAP and subsequently wish to withdraw your enrolment, you will be subject to the ACAP refund policy. Notification of withdrawal from your course need to be made in writing to ACAP via submission of an International Student Withdrawal from the Course Form to the Student Administration Department. Contact [email protected] for more information.

Education Agent
If you are applying as an international student, we strongly recommend that you apply through an international agent or provider as they can help with your application and visa application.

Immigration Advice

If you plan on seeking immigration advice or assistance, we recommend using a migration agent who is a registered member from the Office of the Migration Registration Authority (OMARA). OMARA registered agents must meet high professional standards and their conduct is regulated, including the fees they are allowed to charge. Find an OMARA registered migration agent in the Register of Migration Agents.

If you wish to use an unregistered agent outside of Australia, ensure you understand what you can reasonably expect from them and know your options if the agent acts incompetently, dishonestly or fraudulently. If you suspect an unregistered migration agent is engaging in criminal behaviour, you should report them to your local law enforcement authority and inform your local immigration office.

If you have a complaint, please refer to the Student Complaints and Appeals Policy and Procedure.

EDUCATION AGENT COMPLAINTS PROCESS
ACAP is committed to ensuring that the relationships between education agents, students and ACAP remain fair and transparent.

However, we acknowledge that occasionally, students may have reason to question and express concern to ACAP about the education agent who has supported them with their application.

Please submit a formal complaint via the form link below. A representative will be in touch, to work with you to resolve the issue.

LODGE COMPLAINT HERE

1. You are expected to attend all classes, undertake all assessment and examinations during your course, and abide by the rules and regulations of ACAP that are in force at any time.
2. ACAP may, by written notice, vary the conditions of enrolment as may be necessary to comply with any law, regulation or amendment thereof, of the Commonwealth of Australia or the States and Territories of Australia.
3. In the event of circumstances requiring urgent medical care and where it is not possible to contact the student’s parent/ guardian, ACAP is authorised as a matter of urgency to seek and provide appropriate medical care.
4. ACAP reserves the right to withdraw a course from offer at its discretion. If you are unable to enrol in (a) similar course(s) at ACAP and your enrolment is cancelled, any unspent course fees paid in advance will be refunded.
5. We highly recommend that you take time to read the useful information for students. You can find it here.
6. Acceptance into an ACAP course is conditional upon your agreement to be bound to and to abide by the policies, procedures and terms, as updated from time to time.
7. You acknowledge that it is your responsibility to ensure that you are aware of and understand the College’s policies, procedures, rules and information supplied on the College website including: all charges associated with your intended studies and any known changes to these intended charges during your studies; the College’s credit arrangements policy, associated schedules and the process for applying for credit; the College’s policies on your making changes to, or withdrawal from, any course offer you receive and your course enrolment; and the College’s policies on tuition protection, refunds of charges, and course completion requirements – including criminal records and police and health checks, English language proficiency requirements and if applicable, work placement requirements.
8. You are aware it is also your responsibility to ensure you understand your potential eligibility for credit for prior learning before lodging a course application with the College. You are aware that studying with ACAP requires you to receive information electronically to your personal email address that you provide to the College and to a college specific email address assigned to you by ACAP.
9. Minimum English language requirements apply to course entry.
10. If you are granted Permanent Residency prior to the Census Date for a trimester you will be charged Domestic Student fees for that trimester provided you submit documentary evidence of your change of visa status. If you are granted Permanent Residency after the census date, you will be enrolled in the following trimester as a Domestic Student providing you submit documentary evidence of your change of visa status.
11. You are protected by the Education Services for Overseas Students (ESOS) legislative framework.

1. When you receive a student agreement and offer from ACAP you will be invited to purchase Overseas Student Health Cover (OSHC). You must have this cover for your enrolment to be completed.
2. You are required to complete your course within the duration specified in your Confirmation of Enrolment (eCoE).
3. Student visas are usually issued for the period of the course. Contact the Department of Home Affairs and Border
4. Protection for full details of the length of student visas here.
5. ACAP may be required to report to the Australian Government any of its international students studying on a student visa who breach the conditions of their student visa.
6. While you are a student at ACAP, it is a condition of your student visa that you keep us informed of any changes to your residential and mailing addresses.
7. For full information on the conditions and requirements of studying on a student visa please refer to the Department of Home Affairs website.

If you satisfactorily complete the pre-requisite course of a packaged program and have received a Confirmation of Enrolment from ACAP but choose not to enrol in the principle ACAP course, you will not receive a refund. If you fail to satisfactorily fulfil requirements and/ or conditions for admission to the offered course at ACAP (including failure to complete the pre-requisite course in a packaged program) and fail to gain admission to another ACAP course, you will receive a refund of 80 percent of partial payment upon written application.

Please refer to the College’s refund policy which can be viewed on the Policies and Procedures page.

Most international students require an Australian Student Visa to study in Australia. You can check your visa study entitlements on the Department of Home Affairs website. Please note, irrespective of your visa processing arrangement, in order to submit your completed application (via your agent or direct to ACAP admissions), you must wait until you have: received and returned your Letter of Offer and Acceptance Agreement back to ACAP Admissions,

• wait until you have received your Confirmation of Enrolment (CoE) issued by ACAP, before applying to the DHA for a student visa.

In order to study successfully at ACAP, it is important that you have a solid grasp of both written and spoken English. As such, if your secondary and/or tertiary education was undertaken in a language other than English, you will need to provide the results of a recognised English test by ACAP such as Academic International English Language Testing System (IELTS) examination or Test for English as a Foreign Language (TOEFL) completed within the last two years. For ACAP to accept this as evidence of your competency in English instead of a recognised English language test, you need to have completed five or more years of consecutive study in Australia, or another country at an institution where English is the primary language of instruction. This study must have been completed no more than two years prior to your studies at ACAP.

Equivalent full-time student load (EFTSL) is a measure of a student’s study load. An EFTSL of 1.0 is the standard annual study load of a student undertaking a course on a full-time basis over the duration of a year. The annual EFTSL sum of a student’s subject/ unit enrolment provides an indication of the study load undertaken by the student in the year.