Counselling Support and Social Work Services

If you need to contact the Counselling support team please email [email protected]

FIRST AVAILABLE SESSION (via Zoom or phone)

Students requiring immediate counselling can utilise a Zoom or phone based session. Please use this link ACAP Counsellors

SPECIFIC COUNSELLOR or IN PERSON SESSION

Students requiring in person counselling on campus or to book a session with a specific ACAP counsellor please see the contacts below:

Dylan Przedworski – Adelaide campus

calendly.com/dylan-przedworski-counsellor

Kimberlie Poon Hornett – Melbourne campus

calendly.com/kim-poonhornett-counsellor

Kylie Krause – Online campus

calendly.com/kylie-krause-counsellor

Individual counselling support at ACAP is offered short-term. Enrolled students can access the service throughout their studies.

We understand that studying can be challenging, and your health and wellbeing are important to us. Our counsellors can provide advice, coping strategies and appropriate resources where needed for both personal and academic issues.

Our counsellors do not provide psychological assessments, mediation or support letters and counselling is only available to students currently in Australia.

At ACAP you also have access to a free and confidential social work service, Our social worker is experienced and accredited with the Australian Association of Social Workers.

The social work service assists students to navigate and access information, advice, and support around a range of life challenges. Life challenges may include (but not limited to) health, welfare, legal, financial, accommodation and other challenges requiring Social Work support. The Social Worker may at times assist with referrals to external services and/or advocate on students’ behalf (when deemed appropriate) but does not provide support letters or advocacy for internal ACAP issues.

BOOK A SESSION WITH OUR SOCIAL WORKER – Christina Mossaad

If you need urgent support, day or night, these services and hotlines are here to help.  Some services offer online chats, apps and other resources.

EMERGENCY SERVICES

If you or someone you are with is in immediate danger, please call 000 or go to your nearest hospital emergency department.

Lifeline

Lifeline provides a free, 24-hour Crisis Support service in Australia. Call 13 11 14, text 0477 13 11 14 or visit lifeline.org.au to access online chat and other resources.

Beyond Blue

Beyond Blue provide support for those experiencing depression and anxiety, with 24/7 access to confidential telephone or online counselling with trained mental health professionals across Australia. Call 1300 22 46 36 or visit beyondblue.org.au/get-support/get-immediate-support

Kids Helpline

Kids Helpline provide confidential 24/7 online and phone counselling service for young people aged 5 to 25.  Qualified counsellors at Kids Helpline are available via WebChat, phone or email anytime and for any reason. Call 1800 551 800 or visit kidshelpline.com.au

Suicide Call Back Service

Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide. Call 1300 659 467 or visit suicidecallbackservice.org.au

1800Respect

1800Respect is a 24 hour support service providing information, confidential counselling and additional support to those impacted by sexual assault, domestic or family violence and abuse. Call 1800 737 732 or visit 1800respect.org.au

MensLine

MensLine Australia supports men with emotional health and relationship concerns by providing 24/7 telephone and online counselling with professional counsellors. Call 1300 78 99 78 or visit mensline.org.au

13 YARN

13 Yarn provide crisis support services to Aboriginal and Torres Strait Islander people. Call 13 92 76 or visit 13yarn.org.au

QLife

QLife provides anonymous and free peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. Call 1800 184 527 or visit qlife.org.au to access online chat and other resources.

Ask Izzy

askizzy.org.au
Link to over 400, 000 support services including food, housing, financial and health support.

Services Australia: Homelessness

servicesaustralia.gov.au/homelessness
List of state based homelessness services

The Salvation Army

salvationarmy.org.au/need-help
Provides financial assistance, housing support, assistance finding employment, homelessness support services

Centrelink – Payment and Service Finder

Payment and Service Finder – Services Australia (centrelink.gov.au)
Financial support available to eligible domestic students

Financial Counselling (National Debt Helpline)

1800 007 007

ndh.org.au
Service providing free financial counselling

My Community Directory

mycommunitydirectory.com.au
This national website can connect you to local community services that provide a range of supports including (but not limited to) crisis & emergency services, health services, legal support and accommodation services.